Telephone conversation- Useful expressions for English learners

Updated: 5 days ago

Speaking on the phone in a language that isn't your mother tongue is always quite scary. However, there are set phrases that usually people use so this is a typical example:


Employer: Good morning, you've reached Business Solutions. How can I help?

Caller: Hi, can I speak to the Sales Department, please?

Employer: Who’s calling, please?

Caller: It’s Amanda Smith.

Employer: Certainly. Please hold and I’ll put you through.

Caller: Thank you.


…………………………………………………………………………………

Employer: (to the Sales Department), I’ve got Amanda Smith on the phone for you ... OK, I’ll put her through.



Let me know if there are any other topics you wish to see here and/or subscribe to receive extra English learning goodies straight to your inbox!

 

©2020 by The English Society. Proudly created with Wix.com